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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Victoria Allison

Victoria Allison

May 8, 2025

1  out of  5
rating by Victoria Allison
"Emily is rude trying to hurry up and rush me off the phone. She doesn’t know how to transfer. Never texted me the information to reach out like she claim she would. So unprofessional. I absolutely dislike state farm. Edit: She said I’m not listed in their agency, then why are yall wishing me a happy birthday. (I attached a photo) Michelle called me to remove the review. How did you get my number if I’m not a member. Why are you calling everyone in my household regarding a personal issue with me. This whole office lies."
We responded:
"We’re very sorry to hear about your experience and appreciate you bringing this to our attention. We've not had anything but positive feedback regarding our team and we are so sorry for your experience. Providing excellent insurance services is our top priority, please contact us directly so we can address your concerns and work towards a resolution. I do not see you listed in our Agency. "
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Lidia Carter

April 14, 2025

5  out of  5
rating by Lidia Carter
"Always a great experience dealing with Michelle Wilson's office and her staff. Always professional and friendly. Highly recommend. Have been with them for many, many years. Thanks."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Toni Holt

January 31, 2025

5  out of  5
rating by Toni Holt
"Michelle Wilson and the people in her office have gone above and beyond “ customer service” for my husband and I. They have gone out of their way to help us multiple times. They are very very kind and caring and very personable. If your looking for a trustworthy agent please give her a call."
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Robert Neeley

January 17, 2025

5  out of  5
rating by Robert Neeley
"Kelly Ritter handled my insurance updates courteously and promptly. I've had my auto, life and home insurance with Michelle Wilson (formerly Ray Mattingly's agency) since the late 70's. All transactions with the staff have been very pleasant."
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Niki Tisdel

January 15, 2025

5  out of  5
rating by Niki Tisdel
"State Farm Kelly was very efficient and helpful today."
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Joy Horn

December 30, 2024

5  out of  5
rating by Joy Horn
"Everyone is always polite and helpful. Always very respectful."
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Richard Drewry

November 20, 2024

5  out of  5
rating by Richard Drewry
"Efficient and professional staff."
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Bruce Barger

November 20, 2024

5  out of  5
rating by Bruce Barger
"Kelly at Michelle Wilson State Farm is always so helpful & friendly. She makes making changes to our policies fast & easy."
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John Kirkscey

November 19, 2024

5  out of  5
rating by John Kirkscey
"We have been pleased with Michelle Wilson's State Farm office. Kelly in her office is always especially helpful, professional and easy to talk to."
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Pamela Howard

November 4, 2024

5  out of  5
rating by Pamela Howard
"My request for proof of insurance coverage needing specific language for property management was handled in a timely and professional manner."
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Cindy Roberts

October 30, 2024

5  out of  5
rating by Cindy Roberts
"wonderful to work with!!! best in town"
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Kristy Currie

October 25, 2024

5  out of  5
rating by Kristy Currie
"Kelly is great!!"
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Hope Pike

August 27, 2024

5  out of  5
rating by Hope Pike
"Kelly Ritter was the agent for my daughter's Renter's Insurance and she did an excellent job helping me with the downloads required!"
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Joe Perdue

August 27, 2024

5  out of  5
rating by Joe Perdue
"Kelly Ritter was so fast with getting me the information I needed!! Michelle Wilson has an excellent Team!!! Michelle is like a GREAT neighbor!!"
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Aditya Barve

July 25, 2024

5  out of  5
rating by Aditya Barve
"Kelly is amazing and made everything super easy!"
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Rena Rose

July 16, 2024

5  out of  5
rating by Rena Rose
"Kelly's the best!"
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Robert Hicks

June 25, 2024

5  out of  5
rating by Robert Hicks
"Kelly handled my request quickly, and was extremely nice!"
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Lia Tabb

June 20, 2024

5  out of  5
rating by Lia Tabb
"I appreciate Michelle and her staff(Emily), helping us with our life insurance policies!!! Simple and easy!!"
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David Howell

June 19, 2024

5  out of  5
rating by David Howell
"Michelle Wilson and Kelly Ritter are the the best at taking care of business at State Farm."
We responded:
"Thank you David! We appreciate you and thank you for allowing us to provide your home, auto and life insurance! "
Profile photo of Katlyn Ritter

Katlyn Ritter

June 18, 2024

5  out of  5
rating by Katlyn Ritter
"Thank you for helping with my life insurance and always being so proactive and helpful! You guys are the best in town!"
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Derrick Payne

June 11, 2024

5  out of  5
rating by Derrick Payne
"Always receives great service. Thx Kelly!!!"
We responded:
"Thank you Derrick! We appreciate you trusting us with your Home, Auto and Life insurance needs! "
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Karen Sullivan

May 30, 2024

5  out of  5
rating by Karen Sullivan
"We frequently need to work with Michelle Wilson's office regarding mutual customers and they are always timely and polite. Highly Recommend!"
We responded:
"Thank you Karen! We appreciate you and your kind words! "
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Lou Borok

May 28, 2024

5  out of  5
rating by Lou Borok
"Kelly Ritter was extremely patient, helpful and provided exactly the help I needed."
We responded:
"Thank you Mr. Borok! We appreciate you trusting us with your Auto and Home insurance! It's been a pleasure serving you over the years! Michelle L. Wilson Agent"
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Michael & Linda Kopp

May 27, 2024

5  out of  5
rating by Michael & Linda Kopp
"Anytime I need documentation or have a problem, Kelly is always there with the answers in a timely and professional manner."
We responded:
"THANK YOU MIKE AND LINDA! WE APPREICATE YOU, YOUR BUSINESS AND TRUST IN OUR AGENCY FOR YOUR HOME INSURANCE, AUTO INSURANCE, BUSINESS-DISCOUNT WINDOW TREATMENTS--INSURANCE! "
Profile photo of Scarlett Reavis

Scarlett Reavis

May 20, 2024

5  out of  5
rating by Scarlett Reavis
"Kelly Ritter is the best!!! She is always so nice and quick to answer any questions you have. She is very professional and polite and just a joy to speak with. I highly recommend giving Kelly a call for any of your insurance needs!"
We responded:
"Thank you for the kind words, Scarlett! We appreciate you allowing us to be your insurance Agency! Kelly and the team are here for you!"